Effective Date: January 1, 2025

1. Privacy Policy

We value your privacy and comply with HIPAA, TCPA, CCPA, and CTIA regulations.

1.1 Information Collected

• Name, contact info, medical history, and appointment data.

• Device info, IP address, browser type, and cookies.

• Communication data from messages or forms.

1.2 How We Use Your Information

• To provide and improve Services.

• For appointment reminders and notifications.

• To comply with legal obligations.

1.3 Cookies & Tracking

We use cookies to enhance your user experience. You can manage preferences in your browser settings.

1.4 Data Retention & Security

Your data is securely stored and only retained as long as necessary. We use encryption, access controls, and secure platforms.

1.5 Children’s Privacy

We do not knowingly collect information from anyone under 13 years of age. Contact us if you believe a child’s information was provided.

2. Intellectual Property

All content including logos, service descriptions, media, and software are the property of Osteopathic Center and IV Suite by OC. Unauthorized reproduction or distribution is prohibited.

3. Limitation of Liability

The Osteopathic Center and IV Suite by OC and its staff shall not be held liable for any damages, including but not limited to personal injury, arising from the use of our services unless caused by gross negligence or intentional misconduct.

4. Termination of Use

We reserve the right to terminate or suspend access for violations of these Terms, fraudulent activity, or harmful behavior.

5. Disclaimers

5.1 Results Not Guaranteed

While we strive to provide the highest quality care, individual results may vary.

6. Indemnification

You agree to indemnify and hold harmless the Osteopathic Center and IV Suite, its affiliates, employees, and agents from any claims, liabilities, damages, or expenses arising from your use of the Services or breach of these Terms.

7. Special Policies

7.1 Use by Non-Human Visitors

Automated systems such as bots, spiders, or crawlers are prohibited from accessing the Services without prior written authorization.

7.2 Social Media and Reviews

By posting reviews or comments on social media related to our Services, you grant us a royalty-free, irrevocable license to use, reproduce, or display such content for promotional purposes.

7.3 Health and Safety Measures

By using our Services, you agree to comply with any health and safety guidelines or protocols we may implement.

8. Dispute Resolution & Governing Law

This Agreement is governed by the laws of the States of Florida and Tennessee. Any disputes will be handled in the jurisdiction of our main business office unless otherwise required by law.

9. Modifications to Terms

We may modify these Terms and our Privacy Policy at any time. You will be notified by email, website notice, or SMS. Continued use indicates acceptance of updates.

10. Contact Information

By using our Services, you acknowledge and agree to all terms and policies outlined above.